000 00304nam a2200121Ia 4500
008 220108s9999||||xx |||||||||||||| ||und||
100 _aC.B. GUPTA
245 0 _aBUSINESS COMMUNICATION AND CUSTOMER RELATION
260 _bSultan Chand, Delhi
_c2000
300 _a6.9
650 _aMANAGEMENT
942 _cBK
999 _c18026
_d18026