000 00296nam a2200121Ia 4500
008 220108s9999||||xx |||||||||||||| ||und||
100 _aG. SHAINESH
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT
260 _bMACMILLIAN, NEW DELHI
_c2006
300 _a198
650 _aMANAGEMENT
942 _cREF
999 _c21366
_d21366